Blog

September 19th, 2014

Security_Sep15_BToday’s technology advancement has one obvious parallel: increasing security threats. One such issue which has been growing both in number and intensity is data breach. And while many businesses have turned to the cloud in the hope of improving security, there is still a chance of a collision between data breaches and cloud usage. But don’t panic just yet, there are measures you can take to avoid the headache of a cloud and data security breach.
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Topic Security
September 18th, 2014

Productivity_Sep15_BTechnology is an important part of almost every role in every business. We have come to rely so heavily on it, that when we do have a problem with a device or system our productivity can easily grind to an almighty halt. While many of us know our systems will eventually breakdown, do you know what to in this situation? Are you prepared?

What to do when your systems stop working

Often, our first reaction when our technology or systems stop working is to either panic, or get angry. Once we are over this, we often feel desperate to get the problem fixed but may be at a loss as to what to do.

When technology does breakdown, here are some recommended steps you should take:

  • In the words of Douglas Adams, "Don't Panic!" - One of the more popular quotes from the immensely successful Hitchhiker's Guide to the Galaxy is "don't panic". This rings true for the vast majority of tech problems. While you may feel like you are facing a big issue at the time, most systems can be fully recovered. This is especially true if you have backup solutions in place.
  • Note what you were doing before the problem occurred - This is an important step, as when something does go wrong, one of the first things tech support will ask you is what you were doing before the problem occurred. The more information that you can give them, the more likely they will be able to solve the problem faster.
  • Ask your colleagues if they are having the same problems - Because so many business systems are networked together, many techs will want to see if problems are localized to your computer or are network wide. Armed with this information, it is far easier to work out the most effective solution.
  • Try turning it off and on again - When faced with many tech problems, you will be asked to turn the system - be it your computer, an app, server, etc. - off and on again. Sometimes the fault lies in the software or short-term memory (RAM) of systems, and turning the system off and on again is enough to fix this.
  • Google it - If an issue persists and it is related to the software on your computer, or a website, try searching the Internet for an answer. If the page doesn't load, you then know the problem is related to the Internet connection. Should the problem be with a cloud service, checking the provider's website or social media feeds is useful to check for post status updates of their systems.
  • Don't rush into a supposed fix - It can be tempting to try out the first supposed fix you come across or someone suggests. The problem is, some 'fixes' can actually end up harming a system even more. For example, you may find suggested fix for a phone that has been dropped into water that says to take the device apart and dry it with a blow dryer. This will damage components, and also void your warranty, which could make the issue even more expensive to deal with. Instead, you should seek the advice of an expert like us.
  • Don't overreact - Have you ever felt so frustrated you have wanted to reach out and smack your computer? While this may make you feel better on one level the reality is that you could make a bad situation worse. When faced with any tech troubles it is best to walk away for a short time so that you can deal with the situation in a calm and collected way.
  • Call your IT partner or IT helpdesk - If the system doesn't work after restarting we strongly recommend stopping there and reaching out to your IT helpdesk or an IT partner like us. We have the experience to investigate the problem, and we can usually come up with an answer and hopefully a fix in a short amount of time.

Preventative steps you should take

While it is inevitable that systems will eventually breakdown, it doesn't mean we are powerless to prevent this from happening, or at least minimizing the potential fallout. One of the easiest preventative measures you can take is to try and take care of your devices and systems. This includes being careful to not physically damage them, while also being sure to watch what you install on your systems, and implementing security standards.
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Topic Productivity
September 17th, 2014

BusinessValue_Sep15_BMany business owners and managers are well aware of the fact that if they really want to maximize their customer base they need to have a presence on the Internet. It used to be that having a website was enough to satisfy this, but now many customers are looking for businesses that are active online. One of the best ways to demonstrate this activity is through content marketing. The question then is how to ensure your efforts are successful.

What are the benefits of content marketing?

Before looking into ways you can implement content marketing that works, it is a good idea to look at the benefits of this type of marketing for businesses. One of the biggest pluses is that it boosts online engagement between you and your customers. If a customer sees that you are producing quality content that appeals to them, they will be more likely to interact and consider you when they need your products or services.
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September 17th, 2014

iPhone_Sep15_BSeptember 9 was a day eagerly anticipated by many Apple fans, largely because it was the day the company held their nearly annual announcement of new devices. This year the company announced not only two new iPhones but also a new smartwatch and some new iOS 8 features. If you missed the news then here is an overview of the new devices introduced at the event.

The iPhone 6

Before the September 9 event, rumors were flying for months about a new iPhone that Apple was working on. The company did not disappoint and announced a new version of their staggeringly popular phone. Here's an overview of the iPhone 6 specs which business owners and managers will want to know about.
  • Screen: The iPhone 6 will have a 4.7 inch screen (measured diagonally), and will sport Apple's new display, Retina HD, which has more pixels for a much improved image quality.
  • Size: The phone will be 5.44 x 2.64 inches and .27 inches thick. The device's shape has also been changed slightly with a more rounded body (compared to the iPhone 5's squared body) which should make it easier to hold.
  • Processor: This device will have what Apple calls the A8 processor. This is an improved processor over the one found in previous devices like the iPhone 5, and offers 25% faster speeds and 50% better efficiency. In other words, the device will be able to do more than previous versions, and do it faster.
  • Storage: You can choose either 16GB, 64GB, or 128GB of storage space.
  • Battery life: Apple has noted that the iPhone 6 should have the same, or slightly better, battery life than previous models. While this may not seem like an improvement, you need to take into account the bigger screen which requires more power to run.
  • Pricing: In the US, the iPhone 6 starts at USD 199 for the 16GB of storage. It should be noted that this is the price on a two year contract. If you want to purchase the model outright, prices start at USD 649 for the 16GB. Both the on-contract and outright purchase prices go up USD 100 for each increase in storage.
  • Availability: You could pre-order your device starting September 12, with it being available in many stores September 19. Chances are, the device will sell out quickly, so you may be put on a waiting list if you decide to purchase right away.

The iPhone 6 Plus

Alongside rumors about the impending iPhone 6, there were also rumors that Apple would be introducing a larger version of the iPhone 6 that is designed to compete with the various "phablets" (small tablets with phone capabilities) which are immensely popular these days. They did indeed announce a new, larger version of the iPhone 6 called the iPhone 6 Plus. Here is an overview of the major details that will benefit business owners and managers.
  • Screen: The iPhone 6 Plus will have a 5.5 inch screen (measured diagonally), and will sport Apple's new display, Retina HD, which has more pixels, meaning image quality will be much improved.
  • Size: The phone will be 6.22 x 3.06 inches and .28 inches thick. The device's shape has also been changed slightly with a more rounded body. It may take time to get used to the screen size and some users may not be able to use the device comfortably with one hand.
  • Processor: This device will have what Apple calls the A8 processor. This is an improved processor over the one found in previous devices like the iPhone 5, and offers 25% faster speeds and 50% better efficiency. In other words, the device will be able to do more, faster, than previous versions.
  • Storage: You can choose either 16GB, 64GB, or 128GB of storage space.
  • Battery life: Apple has noted that the iPhone 6 Plus will have a larger battery that supposedly offers 24 hours of talk time. Because this device hasn't been fully tested yet, it's difficult to tell what the actual battery life will be like, but it will likely be enough to get you through a day of moderate use.
  • Pricing: In the US, the iPhone 6 Plus starts at USD 299 for the 16GB of storage. It should be noted that this is the price if you get the device on a two year contract. If you want to purchase it outright, the device starts at USD 749 for the 16GB. Both the on-contract and outright prices go up USD 100 for each increase in storage.
  • Availability: Pre-orders for the device started September 12, but it was quickly sold out. Apple has noted that it should be in many stores as of September 19.

The Apple Watch

Apple wasn't done with just two mobile devices however, they also proved rumors true and announced a new device - the Apple Watch. This is Apple's take on the smartwatch that appears to be gaining traction with many users.
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Topic iPhone
September 11th, 2014

BI_Sep08_BWhen it comes to the success of your business, you likely rely, at least in part, on predictions made off of existing data. While simple forecasts are easy enough, it can be more difficult to set down long-term theories about what the future may or may not entail. That's why many businesses employ predictive analytics. While long used by enterprises, many smaller companies are also now starting to use these methods as well. At first glance, predictive analytics can be overwhelming, so, to help, here is an overview of the three main components.
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